Refund Policy

We want you to be satisfied with your purchase.

Return Period

You may request a return within 30 days of receiving the product.

Conditions

To be eligible for a return:

• the product must be unused
• in its original packaging
• in the same condition in which it was received

Defective or Damaged Products

If your product arrives defective or damaged:

• Contact us at hollowmanor@outlook.com
• Include photos of the product
• Provide your order number

We will review the case and offer:

• a product replacement
• a full refund

Refunds

Once your return has been received and inspected:

• we will notify you of its approval or rejection
• if approved, the refund will be processed automatically

Processing times may depend on your bank or payment provider.